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Current Position:

Senior Customer Success Manager at Parloa

Experience:

10 years

Location:

New York, New York

How to contact Austen Lake

Last updated:2025-09-05
emaila*********e@parloa.com
phone+1-***-***-6514
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Analytics

According to LinkedIn Austen Lake started working on 2015, then the employee has changed 4 companies and 4 jobs. On average, Austen Lake works for one company for 1 year 8 months. Austen Lake has been working as a Senior Customer Success Manager for Parloa for 396 days. If you are interested in this candidate, contact him directly by using contact details provided by SignalHire.

Work Experience

Senior Customer Success Manager at Parloa

Aug 2024 - Current

Senior Customer Success and Team Lead at Corti

Aug 2023 - Aug 2024

Customer Success Manager at Corti

Jun 2022 - Aug 2023

Customer Success Manager at LightPoint NW, a Meriplex Company

Mar 2020 - Jun 2022

Client Support and Field Engineer at LightPoint NW, a Meriplex Company

Jan 2019 - Mar 2020

Information Technology Help Desk Technician at University of Oregon

Apr 2015 - Aug 2018

Education

Master of Business Administration - MBA at NYU Stern School of Business

Bachelor of Science - BS at University of Oregon

Current Company Information Parloa

Name: Parloa

Speciality: Artificial Intelligence, Telephony, Conversational AI, Voice AI, Generative AI, Customer service automation, Contact center, Machine learning, Enterprise platform, Contact center platform, Chatbot services, Augment agents, Messenger automation, Low-code frontend

Location: Berlin, BE, Germany

Employees: 200-500

Description: Parloa is a Conversational AI platform for revolutionary AI technology in customer dialogue and is the ideal answer to increased customer expectations for service quality on more a...

Frequently Asked Questions

How long has Austen Lake been working as a Senior Customer Success Manager?

Austen Lake's total experience in various companies as a Senior Customer Success Manager 1 year 1 month.

What is Austen Lake's minimum period of employment in the companies?

Austen Lake's minimum period of employment in various companies is 1 year.

What is Austen Lake's average duration of employment for different companies?

On average, Austen Lake works for one company for 1 year 9 months

What industries has Austen Lake worked in?

Austen Lake works in the Computer Software. Previously, Austen Lake worked in the Information Technology and Services, and Higher Education.

What positions has Austen Lake held before?

Previously, Austen Lake worked as a Senior Customer Success and Team Lead, and Customer Success Manager, and Client Support and Field Engineer, and Information Technology Help Desk Technician.

How do I contact Austen Lake?

Austen Lake's email address is a*********e@parloa.com, phone number is +1-***-***-6514. Sign up to get contact details.

Who is the President/CEO/Director of the Parloa?

The President/CEO/Director of the Parloa is Marco Soworka

Who are Austen Lake's peers at other companies?

Austen Lake's peers at other companies are Escie Santos and Mohan Kumar Mishra and Christopher Gravuer
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