James Cave's
email & phone

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Current Position:

VP, Head of CX at Quince

Experience:

15 years

Location:

Boston, Massachusetts

How to contact James Cave

Last updated:2025-07-30

j********e@quince.com

+1-***-***-1928

Analytics

According to LinkedIn James Cave started working on 2010, then the employee has changed 2 companies and 10 jobs. On average, James Cave works for one company for 1 year 4 months. James Cave has been working as a VP, Head of CX for Quince for 153 days. If you are interested in this candidate, contact him directly by using contact details provided by SignalHire.

Work Experience

VP, Head of CX at Quince

Apr 2025 - Current

GM, Head of North America Service Operations at Wayfair

Nov 2023 - Mar 2025

GM, Head of US Service Operations at Wayfair

Jun 2023 - Nov 2023

Regional Director, NA Customer Service at Wayfair

Nov 2021 - Jun 2023

Senior Director, Retail Credit Customer Experience at Macy's

Feb 2020 - Nov 2021

Senior Director, Omnichannel Customer Experience at Macy's

Apr 2017 - Feb 2020

Senior Director, Outsourcing & Operations Support at Macy's

Mar 2016 - Apr 2017

Director, Outsourcing Strategy & Workforce Management at Macy's

May 2014 - Mar 2016

Director, Omnichannel Customer Service at Macy's

May 2013 - May 2014

Senior Manager, Customer Self Service Initiatives at Macy's

Mar 2012 - May 2013

Executive Development Program at Macy's

Jun 2010 - Feb 2012

Education

Bachelor of Science at Xavier University

Current Company Information Quince

Name: Quince

Speciality: Ecommerce, Apparel, Accessories, Homegoods, Luxury, Value

Location: San Francisco, California, United States

Employees: 200-500

HQ Phone: (650) 741-4284

Email: care@lastbrand.com

Description: Quince is a new e-commerce company that focuses on leveraging an M2C supply chain to deliver premium essentials at the lowest market price. It acts as a thin storefront to bring ma...

Frequently Asked Questions

How long has James Cave been working as a VP, Head of CX?

James Cave's total experience in various companies as a VP, Head of CX 5 months.

What is James Cave's minimum period of employment in the companies?

James Cave's minimum period of employment in various companies is 5 months.

What is James Cave's average duration of employment for different companies?

On average, James Cave works for one company for 1 year 6 months

What industries has James Cave worked in?

James Cave works in the Retail.

What positions has James Cave held before?

Previously, James Cave worked as a GM, Head of North America Service Operations, and GM, Head of US Service Operations, and Regional Director, NA Customer Service, and Senior Director, Retail Credit Customer Experience, and Senior Director, Omnichannel Customer Experience.

How do I contact James Cave?

James Cave's email address is j********e@quince.com, phone number is +1-***-***-1928. Sign up to get contact details.

Who is the Co-Founder & CEO of the Quince?

The Co-Founder & CEO of the Quince is Sid Gupta

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James Cave Namesakes

Name

Company

Position

James Cave

DHL

Logistics Coordinator Chemical and Energy at DHL Supply Chain US

James Cave's email & phone