Percepta Information
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Percepta
Summary
Percepta is a private company that has been in the industry for 25 years. The company currently specializes in the Outsourcing/Offshoring area. Its headquarters is located at Dearborn, Michigan, USA. The number of employees ranges from 25 to 100. The annual revenue of Percepta varies between 5.0M and 25M. To connect with Percepta employee register on SignalHire.
Industries
Outsourcing/Offshoring
Headquarters Location
Employees Size
1000-5000 employees
Specialties
Customer Experience Management, Customer Contact Management, Outsourced Contact Centre, Call Centre, customer service, customer experience, Customer Life Cycle, CRM, Customer Loyalty, Customer Satisfaction, Outbound Marketing, Lead Management, Lead Gen, Social Media
DMA Code
Detroit Metropolitan Area
Founded
2000
Estimated Annual Revenue
$5.0M - 25M
Operating Status
Independent Company
Employees Turnover 2 quarter 2025
Number of employees switched from or switched to
Total number all of employee turnover
Ex-employees switched to
Length of Employment
Employee tenure at Percepta shows a diverse range of experience levels:
1% have been with the company for less than 1 year12% for 1–2 years25% for 3–4 years20% for 5–7 years12% for 8–10 years31% have over 11 years of service at PerceptaEx-employees positions
In Company
In New Company
Contact top employees from
Percepta
Pamela Kay Fisher
Conscierge Agent
Paula Smith
Global Human Resources Leader
Daniel Kromko
Business Operations Manager
Brian McCullough
FordPass Guide
Matt Dinubilo
Global Manager CX Solutions and Process Improvement
Youssef Hannat
Vice President of Global Operations
Jennifer Ashline
Executive Liaison
Cherita Graham
Learning and Development Leader
Darren Smith
Vice President & CIO Information Technology
C Chevette Philson
Senior Training Specialist
Andrea Cervini
Strategy Visualization Specialist
Ellen Crowley
Lincoln Regional Operations Analyst
Diane Bennett
Senior Instructional Designer
Sebastien Leveille
Business Operation Manager
Lucy Rodriguez
Instructional Design Specialist
Lyndsay Gray
Inspector/SME technical service representative for Ford and Lincoln
Shannon Volk
Business Analyst
Gissett GiGi Mason
Manager, Global Reporting
Nathaniel Talley
Digital Experience Representative
M Erin Wilson
Reporting Analyst
Chris Wright
Operations Manager Ford Pro CXS Team
Jennifer Fransko
Director, Global Strategy & CX
Jodie Bayardo
Sales Operations Manager
Tamisha Taylor
Learning Delivery Supervisor
Katie Robbins
Corporate Storyteller
Lisa Orlowski
Executive Liaison Supervisor
Barbara Wingle
Leader, Brand and Marketing at Percepta
Randy Murdock
Parts and Tech Operations Supervisor
